Excellent customer support service. Had the best of the best customer service which anyone could provide, unlike a lot of places including all big companies. Prompt order updates, assistance with communication with the vendors and update clients. Keep up your excellent works and you guys could go a long way!

Definitely a 5* rating, I purchased a kindle few weeks ago and I was promised the device will be delivered on 22nd sep. and surprisingly it arrived on 18th, thats the fastest I encountered in Sri Lanka ever! and I contacted urban.lk a couple times before and after the purchase and am highly satisfied with their customer service. before the review, I was using kindle for 3 about weeks now, at least an hour a day. and I can guarantee that the device is 100% genuine. honestly happy to see a company in sri lanka deals with genuine products and handles customers with utmost respect. definitely the first place to make a purchase next time whenever I need to go online shopping. highly recommend. keep all the good work up. cheers!

Excellent Customer Service

Thank you for the Stanmore ii :D Very reasonable pricing actually it is as same price as the “Best Buy” USA. Really professional service, delivery was little delayed (due to pandemic) but thank you for keeping me informed. Thank you Urban

Urban.lk crew went out of their normal routine and managed to deliver the product just on the birthday of my brother. All the staff were super helpful and they did their best to deliver the product on time. Highly appreciate the support given and surely I will continue to buy from you.

A top class service provided by you guys. Truly recommended. Thanks for my Jbl free x

This is my first review to an online store. Had to recommend! simply because of their outstanding customer service and genuine products. Keep up the good work

Absolutely amazing customer service!! Recently purchased a mobile device and everything was top notch from selection to receipt. They work with trusted partners around the world and there is no doubt that anything you purchase here is 100% genuine. Highly recommended to anyone who enjoy genuine products and smooth customer service.